Mon-Fri 8AM-5PM PST

Welcome to Mail on Screen, operated by Falkor LLC

At Mail on Screen, we are dedicated to revolutionizing your mail management experience. Whether you are a frequent traveler, a remote professional, or simply seeking a more efficient way to handle your mail, our virtual mailbox and mail forwarding services are designed to meet your needs.

About Us:

Mail on Screen, operated by Falkor LLC, is a premier virtual mail and mail forwarding service provider headquartered in Southern California. Our mission is to provide a seamless and secure solution for individuals and businesses looking to manage their mail efficiently, no matter where they are.


1. Agreement to Terms and Conditions:

This document constitutes a legally binding agreement (“Agreement”) between the undersigned user (“User”) and Falkor LLC, the operator of the Mail on Screen service (“Service”). User’s acceptance of these terms is a prerequisite for accessing and utilizing the Service. Nonconcurrence with the terms herein precludes User from accessing or engaging with the Service.

2. Services Offered:

Mail on Screen, a proprietary service operated by Falkor LLC, provides virtual mailboxes and mail forwarding services exclusively within the United States of America.

3. Mail Management:

By utilizing the Service, User acknowledges and designates Mail on Screen as its authorized agent for the receipt of mail, encompassing letters, flats, packages, and parcels. This mail is directed to Mail on Screen’s designated facilities for processing and forwarding. User expressly authorizes Mail on Screen to accept Restricted Delivery Mail on its behalf. Mail on Screen’s responsibilities pertaining to User’s mail terminate upon successful delivery. In accordance with USPS regulations (Form 1583), User authorizes Mail on Screen to receive mail and provide necessary information to comply with USPS regulations. User is responsible for timely communication of address modifications to relevant entities. Mail on Screen absolves itself of responsibility for disruptions in mail delivery arising from User’s failure to promptly update address information. In cases of undeliverable or non-returnable mail, Mail on Screen retains such mail for 30 days. If unclaimed, Mail on Screen reserves the right to open and identify the intended recipient or sender. If identification is unattainable, Mail on Screen may, at its sole discretion, dispose of the mail without compensation to any purported owner.

4. User Eligibility:

This agreement establishes a legally binding contract between User and Mail on Screen. User must comprehend, acknowledge, and agree to abide by these terms to access the Service. Usage is restricted to individuals capable of forming a binding contract with Mail on Screen and subject to compliance with this Agreement and applicable laws. User must be at least 18 years of age; any use or access by individuals under 18 is strictly prohibited.

5. Proprietary Rights:

Mail on Screen retains exclusive ownership of all rights, titles, and interests, including Intellectual Property Rights, associated with the Service. This agreement does not confer any rights of ownership or proprietary interest in the Service or its Intellectual Property Rights to User.

6. Billing Policies:

Mail on Screen operates on a pay-for-use model. Changes to fees or additional services are at the sole discretion of Mail on Screen, effective immediately upon notification. Payments are exclusively accepted through Auto Top-up is set as default in user’s account. Auto Top-up will automatically charge a minimum of $10 or more for charges accrued through additional scans, and forwarding.

7. Refund Policy:

Mail on Screen adheres to a No Refund policy, except when requested by User within 5 days of service initiation, provided no mail has been received.

8. Privacy Assurance:

User implicitly consents to the collection, utilization, and disclosure of personally identifiable information for the sole purpose of identifying User needs for service providers. Mail on Screen affirms that credit card numbers are not stored or utilized without explicit permission.

9. Security Protocols:

Mail on Screen employs rigorous security measures, although complete immunity from unauthorized access cannot be guaranteed. User assumes inherent risks associated with providing personal information.

10. Indemnification and Release:

User undertakes to release, defend, indemnify, and hold Mail on Screen and its associates harmless from any claims, liabilities, damages, losses, and expenses arising from User’s violation of these Terms or provision of professional services.

11. Absence of Warranty:

The service is provided on the user’s request. Use of the service is at your own risk. To the maximum extent permitted by applicable law, the service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, or non-infringement. No advice or information, whether oral or written, obtained by you from Mail on Screen or through the service will create any warranty not expressly stated herein. Without limiting the foregoing, Mail on Screen does not warrant that the content is accurate, reliable, or correct; that the service will meet your requirements; that the service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; that any requests will be met satisfactorily or at all. Federal law, some states, provinces, and other jurisdictions do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you. This agreement gives you specific legal rights, and you may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement will not apply to the extent prohibited by applicable law.

12. Limitation of Liability:

To the maximum extent permitted by applicable law, in no event shall Mail on Screen and its employees be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, this service. To the maximum extent permitted by applicable law, Mail on Screen assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of requests or content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service. In no event shall Mail on Screen and its employees be liable to you for any claims, proceedings, liabilities, obligations, damages, losses, or costs in an amount exceeding the amount you paid to Mail on Screen hereunder. This limitation of liability section applies whether the alleged liability is based on contract, negligence, strict liability, or any other basis, even if Mail on Screen has been advised of the possibility of such damage. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This agreement gives you specific legal rights, and you may also have other rights that vary from state to state. The disclaimers, exclusions, and limitations of liability under this agreement will not apply to the extent prohibited by applicable law.

13. Notice Provisions:

User consents to receiving notices from Mail on Screen, with email notices deemed given 24 hours after transmission. Legal notices via mail are deemed given three days after mailing.

14. Entire Agreement:

These Terms of Use, in conjunction with other referenced agreements, rules, and policies, constitute the entirety of the agreement between User and Mail on Screen, superseding any prior negotiations or agreements.

15. Severability Clause:

In the event that any provision is determined to be void or unenforceable, such provision shall be severed from this agreement, and the remaining provisions shall retain their full force and effect.

16. Waiver Provisions:

Except as explicitly provided herein, failure to exercise any right or require performance does not preclude subsequent enforcement. A waiver of any breach does not constitute a waiver of any subsequent breach.

17. Governing Law and Jurisdiction:

These Terms of Use are governed by the laws of the State of California. User expressly consents to the exclusive jurisdiction of state or federal courts in California, waiving any defense of lack of personal jurisdiction or improper venue. Mail on Screen, at its sole discretion, reserves the right to elect the county and state within California for litigation. Regardless of any statute or law to the contrary, any claim or cause of action must be filed within one (1) year after the occurrence.

18. Contact Information:

For inquiries or concerns regarding these terms, contact:

Falkor LLC

713 S Pacific Coast Hwy

Suite B

Redondo Beach, CA 90277